Dentist Lied to Me About Porcelain Veneers
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I went to a dentist to get porcelain veneers. It’s not my normal dentist who said he doesn’t do a lot of cosmetic dentistry and I’d be better off with someone else for this procedure. I appreciated his honesty. If only all dentists were as honest. The dentist I went to told me he was giving me porcelain veneers. I have texts and emails to that effect. I should have been suspicious when he ground down my teeth and gave me temporary “veneers.” Unfortunately, I continued to trust him. I had two teeth that had already had root canals. One of them ended up getting infected after my procedure. It started bothering me a few days after it was placed, which the dentist assured me was normal and would rectify itself. The pain became so intense that I ended up in the hospital and they had to extract the tooth in order to save my life. The infection had spread and was close to my brain. The hospital also told me that I did not have veneers but crowns. I looked at my texts again. They definitely said veneers. I also looked at their website, which does explain the difference between crowns and veneers. I went to see another dentist after this and he said they are definitely crowns and that the dentist over prepared my teeth, which is why I’m having problems. I feel so angry. Is there any way to get my money back on this so I can get veneers?
Catherine
Dear Catherine,
I am sorry this happened to you. Unfortunately, now that you have had crowns placed on your teeth, there is no way to unring that bell and get veneers. The tooth structure cannot be regrown. As you can see from the difference in tooth preparation, porcelain crowns require much more tooth preparation. Based on your description, it sounds like the dentist you went to was even more aggressive.
While you cannot get porcelain veneers, you can get your money back. In fact, I think you have a decent case for a lawsuit, but that is a lot of time and trouble. A basic tenant of dentistry is informed consent. You gave consent for porcelain veneers. He gave you a completely different procedure altogether. I would start by just asking the dentist for a refund. Let him know that you understand the strength of your position and are willing to go to court, but wanted to give him the chance to do the right thing.
The fact that his website shows that he knows the difference between the two procedures works in your favor.
This blog is brought to you by Moline Dentist Dr. Thomas Goebel.